What are the SASSA Working Hours and Days

What are the SASSA Working Hours and Days in 2024?

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By Anele Zulu

The South African Social Security Agency (SASSA) serves vulnerable citizens through grant disbursements and support services at local branches. With millions relying on regular payments, SASSA outlines standard office hours of operation, plus confirms limited weekend openings for 2024.

Standard SASSA Working Hours and Days in 2024

Days Open: Monday to Friday

Daily Hours: Opens between 7:30am – 8:00am » Closes between 4:30pm – 5:00pm

Note: Hours may vary slightly by individual branches

Days Closed: Weekends and Official South African Public Holidays

During standard hours, key services offered include:

  • Applying for Disability GrantOlder Person’s Grant etc
  • Inquire about SASSA SRD status
  • Collecting Social Relief of Distress (SRD) 350 grant
  • Submission of renewal forms and documents
  • Updating personal information and verification checks
  • Grant payment status inquiries and assistance

SASSA Working Hours and Days in 2024

Days and HoursStandardLimited Weekend
Days OpenMonday, Tuesday, Wednesday, Thursday, FridaySaturday
Branches OpenAll BranchesCape Town, Krugersdorp
Opening HoursBetween 7:30am – 8:00am8:00am
Closing HoursBetween 4:30pm – 5:00pm12:00pm
Services Offered– Apply for grants – Collect SRD 350 grant – Submit renewal forms – Update personal information – Inquire about SASSA SRD status and assistance– Grant status checks – SASSA card queries and replacements – Payment assistance and collection

Why Arrive Early at SASSA Offices?

As one of South Africa’s largest public welfare providers, SASSA branch queues commonly stretch down the street daily.

Visiting before opening times, bringing water/snacks and portable seating is strongly advised to withstand waits and be served same-day.

Send a Representative

If unable to attend personally due to health limitations, age, or disability challenges, another may apply and inquire on your behalf with the proper documentation.

Limited Weekend SASSA Working Hours and Days

Branches Open: Cape Town, Krugersdorp

Days + Hours: Saturdays, 8:00am – 12:00pm

Services Offered Include:

  • Social grant and SRD payment status checks
  • SASSA card queries and replacements
  • Payment assistance and collection

When Should I Visit SASSA Offices?

Those receiving funds via cash payments must collect grants in-person during open hours. Avoid visiting on official South African public holidays or Sundays, when shutdown.

If eligible, sign-up for direct deposits into a personal bank account to access funds anytime without visiting branches.


With many citizens needing to check-in periodically, SASSA now offers alternate Saturdays for inquiries, beyond traditional Monday to Friday availability. By following the outlined office hours of operation, days open, and arriving promptly in queues, South Africans can access accounts with less disruptions.

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