Check SASSA Care Dependency Grant Status Online

Check SASSA Care Dependency Grant Status Online 2024

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By Anele Zulu

The care dependency grant from the South African Social Security Agency (SASSA) provides financial assistance to caregivers of children with severe disabilities requiring full-time care. As an approved care dependency grant holder, being able to check your grant status online is important to track your application progress and stay updated on upcoming payments.

This article will cover multiple methods to check your SASSA care dependency grant status online in 2024, including via the SASSA website, Moya app, SMS, WhatsApp, and phone.

Check SASSA Care Dependency Grant Status Online 2024

Background on the Care Dependency Grant

As background, the care dependency grant is a social grant provided by SASSA for parents, foster parents, or primary caregivers of children with severe mental and/or physical disabilities requiring permanent home care (SASSA, 2023).

To qualify for the care dependency grant, thorough eligibility criteria must be met related to income thresholds, residency status, care arrangements, and disability assessment requirements. Full eligibility details are available in this overview from SASSA.

Once approved after submitting an application, the care dependency grant provides R2,090 monthly to assist with costs of providing specialized full-time care (SASSA, October 2023).

Why Check Your SASSA Care Dependency Grant Status?

There are a few key reasons to check your care dependency grant status online with SASSA regularly:

  • Track your application status – After applying, routinely checking your status allows you to monitor whether your application is still being processed, has been approved, or if further information is needed.
  • Payment updates – Once approved, viewing your status lets you see upcoming payment dates and amounts.
  • Avoid interruptions – Regular status checks also help flag any issues early that could interrupt your grant, like review notices you may have missed.
  • Confirm receipt – Checking online helps confirm when each installment has been paid out to avoid potential disputes.

Overall, routinely checking your status keeps you informed, preventing avoidable problems with your essential grant.

Methods to Check SASSA Care Dependency Grant Status Online

SASSA offers several convenient online options to check your care dependency grant status in 2024.

Check Grant Status on the SASSA Website

The easiest way to check your care dependency status is directly through the SASSA website.

Step 1) Go to the SASSA website status check page or navigate there from our site at

Step 2) And for Official check Click on “SASSA Status Check” then select the care dependency grant option.

Step 3) Enter your 13-digit South African ID number and cell phone number used on your SASSA application.

Step 4) Complete the captcha security check.

Step 5) Click “Search” which will display your care dependency grant status including the last few payments received and upcoming installment dates.

Check Grant Status Through the Moya App

Another method to check your SASSA care dependency grant status online is by using the Moya app available for free on the Google Play Store and iOS App Store (SASSA, 2024).

To use Moya app to check your status:

  1. Download and install the Moya app.
  2. Open the app and click “Access” → “Query Status” → select your care dependency grant.
  3. Enter your 13-digit ID and cell phone number from your application.
  4. Complete the one-time registration steps.
  5. Your care dependency grant status will then display including your payment history and details on upcoming installments.

Check SASSA Care Dependency Grant Status via SMS

You can also check your SASSA care dependency grant status by SMS which has the benefit of working on any cell phone.

To check your status via SMS:

  1. Using your cell phone, compose an SMS message to 082 046 8553.
  2. In your SMS message type:

CDG IDnumber

Where “CDG” indicates care dependency grant, and IDnumber is your 13-digit South African ID number.

  1. Send your SMS. Within seconds you will receive an automated response SMS providing your current care dependency grant status information.

Check Your Care Dependency Grant Status on WhatsApp

Using WhatsApp is another method to check the status of your SASSA care dependency grant online.

Follow these steps:

  1. Save the SASSA WhatsApp status check number 082 046 8553 on your phone.
  2. Open your phone’s WhatsApp app and select the SASSA number to start a chat.
  3. Type “CDG” followed by your 13-digit South African ID number.

For example:

CDG 8902175009087

  1. Send your WhatsApp message. SASSA’s automated system will instantly respond with your latest care dependency grant status details.

Call the SASSA Toll-Free Number

Lastly, you can check the status of your care dependency grant by calling SASSA directly via their toll-free phone number.

To check your status by phone:

  1. Using your mobile phone or landline, dial the SASSA toll-free number: 0800 60 10 11
  2. When prompted by the automated attendant, select your language preference.
  3. Then choose menu options to check your care dependency grant status.
  4. Have your South African ID number ready to input.
  5. SASSA’s automated phone system will convey details on your latest care dependency grant status.

Procedure to Apply for the Care Dependency Grant

To start the request for care dependency benefits, a medical practitioner designated by the agency must first evaluate the child to validate qualification criteria is met. After the doctor completes their assessment confirming eligibility, you can go in-person to the nearest office location and fill out their application paperwork.

Instead of visiting an office, you also have the option to initiate the application online if traveling poses challenges, using the guidance provided on the agency’s website.

In situations where age, sickness, disability or other factors prevent you from applying yourself, a trusted family member or friend can act on your behalf. They will need to provide documentation from both you and the doctor explaining why you cannot be present to submit the request.

Required Documents When Applying

When applying in-person for care dependency aid, you must provide originals or certified versions of specific paperwork, including:

  • 13-digit barcoded National ID document
  • Child’s birth record with ID number
  • Confirmation of relationship status
  • Most recent 3 pay stubs or bank records
  • Unemployment insurance card if getting benefits
  • Proof you financially provide for the child
  • Doctor’s letter validating child’s handicap/care requirements

If lacking identification or birth certificates, you can submit sworn affidavits filled out on location instead. The full particulars are outlined on the application form. And while applying make sure you have accurate Banking Details, you can learn more about this at SASSA Change Banking Details, there we have mentioned everything you need to know about Banking details.

Processing Time of Care Dependency Grant

Care dependency grant requests usually take up to 3 months for processing. For applications that get approval, recipients can expect to receive installment payments going back to when they first applied.

Should an application get denied, the agency will send correspondence clarifying why and outlining next actions if the applicant wants to dispute the choice, such as filing SASSA appeal


I hope this guide has helped explain the main methods available to check your SASSA care dependency grant status online in 2024. Be sure to access your status routinely via the SASSA website, Moya app, SMS, WhatsApp, or toll-free phone line. Frequent status checks will help you monitor your application progress and grant payments to avoid issues going forward.

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