SASSA Status Check

What is SASSA?

The South African Social Security Agency (SASSA) helps people in need by providing financial support through grants. SASSA was established in 2005 to provide financial assistance to those in need.

With South Africa’s unemployment rate reaching 32.9% in the first quarter of 2024 according to Dailymaverick Article., many families face challenges in meeting basic needs such as food, health care, and shelter.

SASSA provides vital social grants to support South Africa’s most vulnerable citizens, including child support grants, disability benefits, and the R370 unemployment grant. These grants help ease the financial burden and allow families to focus on improving their daily lives.

What is the SASSA Status Check?

The SASSA Status Check is an important online tool that enables applicants to track the progress of their grant applications. By using this service, individuals can easily find out if their application is approved, pending, or if additional information is needed. This feature is especially helpful for families relying on grants, as it keeps them informed about their financial support.

To promote transparency, the SASSA offers an online grant status checker tool at https://srd.sassa.gov.za/sc19/status. where beneficiaries can view their application status.

What is SRD Status Check or R370 Status Check?

The SRD Status Check, also known as the R370 Status Check, is a helpful online tool provided by SASSA. It is basically the same tool, some people refer SASSA Status Check as SRD Status Check and some as R370 Status Check.

SASSA Status Check, our website, also uses this API to enable convenient self-service grant status checks. Simply enter your ID and phone number to view up-to-date details on your SASSA application. It’s fast, free, and 100% accurate.

See if your income support gets approved or rejected. Manage your government aid with ease.

How to Check SASSA Status Online in 2024?

SASSA Status Check tool provides real-time application decisions using the official SASSA API. Enter your 13-digit ID and phone number to verify your grant approval status.

To check your R370 SASSA Status:

1. Access SRD R370 SASSA Status Check website at https://sassastatus-gov.co.za/
2. Input ID and phone number in the SASSA Status Check form
3. Click “Check Status” to query the SASSA database
4. View your application ID with approval dates or pending status

Regular checks inform you about your R370 SRD grant eligibility and potential payment dates. SASSA evaluates income sources, employment status, and financial need through a means test.

This tool helps vulnerable South African families track their supplementary income relief, ensuring timely access to approved funds.

But first, you’ll need to pass the SASSA means test to qualify, keep reading we will talk about this later in our ultimate guide, but first let’s talk about the latest SASSA Payment dates of 2024.

SASSA SRD Balance Check for R350/R370

To check your SASSA SRD balance quickly and easily:

1. Enter your ID Number – Start by entering your 13-digit South African ID number.
2. Provide Your Phone Number – Make sure it’s the number registered with SASSA.
3. View Your Balance – Our tool will show an estimate of your Current SASSA balance.

This balance check feature is convenient for staying updated on your R350/R370 grant status and funds available.

Alternatively, to check your SASSA balance online for the SRD R370 grant, dial *120*69277# or *120*3210# on your mobile. Follow the prompts, then enter your ID number and registered phone number. You’ll receive an SMS with your balance. This quick method helps you stay informed and manage your SASSA funds effectively.

SASSA Payment Dates for 2024/2025

Social grants provide vital financial relief for vulnerable South African citizens. However, SASSA payment timing fluctuates monthly. Stay updated on exact dates to access funds promptly.

Below, we have outline the SASSA 2024/2025 grant payment schedules below:

Month	Older Persons	Disability Grants	Children’s Grants
April 2024	03/04/2024	04/04/2024	05/04/2024
May 2024	03/05/2024	06/05/2024	07/05/2024
June 2024	04/06/2024	05/06/2024	06/06/2024
July 2024	02/07/2024	03/07/2024	04/07/2024
August 2024	02/08/2024	05/08/2024	06/08/2024
September 2024	03/09/2024	04/09/2024	05/09/2024
October 2024	02/10/2024	03/10/2024	04/10/2024
November 2024	05/11/2024	06/11/2024	07/11/2024
December 2024	03/12/2024	04/12/2024	05/12/2024
January 2025	03/01/2025	06/01/2025	07/01/2025
February 2025	04/02/2025	05/02/2025	06/02/2025
March 2025	04/02/2025	05/02/2025	06/02/2025

SASSA SRD R370 Grant Payment Dates for 2024

The SASSA SRD R350 (now SRD R370) Unemployment Grant Normally Pays on the 20th of each month unlike other grants. However, If that falls on a weekend, it dispenses the next business day. Check your personal SASSA Status to find your exact R350 (Now r370) pay date, or you can simply use our above SASSA tool.

SASSA Status Check for r370 Payment Dates 2024/2025

SASSA (South African Social Security Agency) shares the payment dates for the R350 (now SRD R370) grant every month. If you get your grant money at the post office, check the monthly schedule. For those who get paid into a bank account, there is no fixed date.

To check your grant payment status and balance:

• Dial *120*3210# or *120*69277# on your cell phone
• Or send a WhatsApp message to 082 046 8553

If your status shows “pending,“ it means you don’t qualify for the R350 grant yet.

SASSA SRD R370 Payment Dates For November 2024

SASSA has announced Payment Dates for SRD R370 for November 2024.

The R370 SASSA grant for November 2024 will be distributed between November 23rd and November 26th, 2024. You can receive your payment either via bank deposit. To avoid any delays, ensure your payment details are up to date.

Aspect	Details
Grant Amount	R370
November 2024 Payment Period	November 23rd – November 26th, 2024
Payment Methods	Bank deposit or SASSA pay point collection

Check the SASSA SRD R370 grant payment schedule for November 2024 below.

Payday	Payment Date
Wednesday	November 23, 2024
Thursday	November 24, 2024
Friday	November 25, 2024
Saturday	November 26, 2024

SASSA Status Check Payment Dates for December 2024

The South African Social Security Agency (SASSA) has announced the payment dates for social grants in December 2024. For the month of December 2024, the payment dates are as follows:

• Older Persons Grant: Tuesday, December 3rd, 2024
• Disability Grants: Wednesday, December 4th, 2024
• Children’s Grants: Thursday, December 5th, 2024

Has the SASSA R350 Grant Increased to R370 in April 2024?

Yes, from April 2024 the South African government has made the Social Relief of Distress (SRD) Grant bigger. It has gone up from R350 to R370 per month. This increase will give more money help to people who qualify – citizens, permanent residents, and refugees with no income and no other way to pay for basic living needs.

The R350 grant started in 2020 to support people during the COVID-19 pandemic. Now it has been replaced with the new R370 grant amount. This higher grant recognizes that living costs keep rising, making it harder for many South Africans to get by.

To get the R370 SASSA grant, you must meet these rules:

1. Be between 18 and 59 years old
2. Be unemployed with no income at all
3. Not get any other social grants like SARS, UIF or NSFAS
4. Be a South African citizen, permanent resident or refugee

Applying for the R370 grant works similarly to the old R350 grant. You can apply online on the SASSA website or go to your nearest SASSA office. There you must fill in the application form and provide the required documents.

SASSA Payment Amount Increases for October 2024

Grant Type	Previous Amount	New Amount	Increase
Old-Age Grant (Ages 60-74)	R2,180	R2,190	R10
Old-Age Grant (Ages 75 and above)	R2,200	R2,210	R10
Disability Grant	R2,180	R2,190	R10
Care Dependency Grant	R2,180	R2,190	R10
War Veterans Grant	R2,200	R2,210	R10
Child Support Grant	R530	R530	No increase
Foster Care Grant	R1,180	R1,180	No increase
Social Relief of Distress (SRD)	R370	R370	No increase

How to SASSA Status Check for r350 (R370) in 2024?

Checking your SASSA R370 grant status is straightforward through these four convenient options:

1. SASSA Status Check for r370 Online:

1. Visit the SASSA website at https://sassastatus-gov.co.za/
2. Look for the “SASSA Status Check” section at top.
3. Provide your ID Number & Phone Number and Click on “Check Status”
4. View real-time updates on your application status & Payment dates.

2. SASSA Status Check for r370 In Person:

1. Visit your nearest SASSA office
2. Approach the officials at the counter
3. Provide your information to the staff
4. They will check the system and inform you about your current application status

3. SASSA Status Check for r370 on WhatsApp:

To check your SRD R370 status on WhatsApp:

• Save the SASSA WhatsApp number 082 046 8553 in your contacts
• Send a message saying just “SASSA” to this number
• When the menu pops up, choose the “SRD Grant” option
• Then simply reply with “Status Check” when prompted
• SASSA will send you back an instant update on where your R370 application is at, along with your personal Application ID code.

4. SASSA Status Check for r370 through USSD:

An ultra-quick way to view your R370 grant progress is using USSD codes on your mobile.

The Easy Method:

1. Just dial *134* 7737# or *134*7737# or *120*3210# from your cellphone
2. Enter your ID number and registered phone number when asked
3. Your current R370 SRD application status will instantly display on the screen

The USSD process is simple and skips any long wait times. With a few taps, you get an immediate R370 grant update straight to your mobile device! No need for calls or websites when USSD codes provide real-time application info.

5. SASSA Status Check for r370 through SMS:

To check your R370 status through SMS:

• Save the SASSA SMS number 082 046 8553 in your contacts.
• Send a message saying “SASSA” followed by your ID number eg: [SASSA 911290578083] to this number.
• Within seconds, you’ll receive an SMS update with the latest information on your SASSA R370 application status.

This SMS option is quick and allows you to check your status without needing internet access.

6. SASSA Status Check for R370 by Call:

To check your R370 status by calling:

• Dial the SASSA helpline at 0800 601 011 from any phone.
• When prompted, provide your ID number to the SASSA representative.
• They’ll check the system and inform you about your application status right over the phone.

This call option is useful for real-time assistance, allowing you to speak directly with a SASSA agent if you have further questions.

7. SASSA Status Check for R370 via the Moya App:

To check your R370 status using the Moya App:

• Download and open the Moya App on your smartphone.
• Open “Government Services”, Choose “SASSA Grants”, and tap on “Check Application Status”.
• Enter your ID and phone number as required to see the current status of your R370 application.

The Moya App option is ideal for users who prefer mobile apps, offering a user-friendly interface to check SASSA status without data costs.

All above 7 methods ensure:

• Transparent access to track your R370 grant journey
• Convenient options to suit your preference
• Accessibility to stay informed at every step

SASSA prioritizes an easy status checking process, allowing you to verify your application’s progress through these clear pathways.

What is the Best Method to Check SASSA SRD R370 Status?

To quickly check your SASSA SRD R370 status, you can use USSD codes, which are fast and simple. Here’s how:

1. Dial *134*7737#, *120*3210#, or *134*7737# from your mobile phone.
2. Enter your ID number and the phone number you used for registration.
3. Your SASSA SRD R370 status will appear immediately on your screen.

This method is convenient and saves time by providing instant updates without needing to visit websites or make calls. USSD codes give you real-time information, making it the best way to check your SASSA SRD R370 application status quickly.

How to Check Your SASSA SRD Grant Balance on Your Phone?

Want to know how much money is left in your Sassa SRD Grant? You can easily check your balance right from your phone. Here’s how:

Two Easy Ways to Check:

1. Main Method:
   • Dial *120*3210# on your phone
   • Follow the steps on your screen
2. Backup Method:
   • If the first way doesn’t work, try this
   • Dial *120*69277#
   • Follow the directions on your phone

Important Things to Know:

• You’ll need to type in your South African ID number
• It’s free to check your balance
• You’ll get a text message with your current grant balance

Remember, checking your SASSA SRD Grant is quick and easy. Use these simple steps to stay on top of your finances!

SASSA Payment for R370 Status Check (Easy Way)

To check your SASSA Payment status and balance:

• Dial *120*3210# or *120*69277# on your cell phone
• Or send a WhatsApp message to 082 046 8553
• Or Go to SASSA Website to Check SASSA Payment Status at https://sassastatus-gov.co.za/

SASSA Status Check Approved but no SMS

If your SASSA grant application shows as approved but you haven’t received an SMS notification, there could be a few reasons. Incorrect contact details, application data entry errors, limited funds, network issues, or system failures can prevent the SMS delivery.

What are the Potential Causes of SASSA Status Check Approved but no SMS?

1. Incorrect or outdated mobile number provided during application.
2. Typo or mistake in your contact information recorded by SASSA.
3. Temporary shortage of funds at SASSA, leading to SMS delays.
4. Poor network coverage or signal strength in your area.
5. Technical glitches or system failures at SASSA’s end.

How to Resolve SASSA Status Check Approved but no SMS?

1. Wait a few days, as there can be delays in sending SMS notifications.
2. Contact your bank to inquire about any system or account issues causing payment delay.
3. Verify and update your correct mobile number with SASSA.
4. Call SASSA helpline (0800 601 011) if no SMS received after several days.
5. Visit nearest SASSA office if the issue persists and bank confirms no payment received.

By following these steps, you can address the “SASSA Status Approved But No SMS” issue and ensure receiving your grant payments without further delays. SASSA is committed to assisting eligible individuals, and their dedicated teams are available to help.

What You Need to Apply for SASSA in 2024?

When applying for SASSA grants in 2024, remember to:

1. Enter Your Personal Details

Sign the declaration permitting verification checks. Give your full address, ID number, full names, and working phone number.

2. Confirm You Meet Grant Criteria

Research which social relief program matches your situation based on the latest eligibility rules. Meet the specific requirements.

3. Gather Defined Documentation

Collect valid proofs like your South African ID, income statements, residence confirmation, and other paperwork the program defines. Copy them.

4. Get Current Application Forms

Access paper or digital SASSA forms from Social Development offices, websites, or community centers. Use the newest versions and complete carefully.

5. Request Application Assistance

If unsure, ask social workers, non-profits, or government helplines to guide you. Accurately provide details.

6. Submit Your Full Package

Hand in finished forms and copies of documents to verified authorities. Ask for a dated delivery receipt.

7. Wait Patiently During Review

Response times vary. Frequently check status online if available while waiting.

8. Follow All Payment Instructions

If approved, carefully adhere to all provided fund access requirements to avoid delays.

9. Report Eligibility Impacting Changes

Immediately inform relevant departments of any life or income adjustments affecting your eligibility or payments.

10. Only Work With Verified Sources

Beware fraudsters. Only seek assistance from legitimate, verified organizations.

11. Check Updated Program Rules

Regularly review government sites for evolving criteria changes to submit the strongest application.

How to Submit SASSA Application Online in 2024?

Follow these steps to apply for SASSA grants digitally:

1. Visit the SASSA Services site and register an account
2. Enter your ID number, name, email, phone number, and create a password
3. Verify your account using the OTP code texted to your mobile
4. Login to your SASSA profile
5. Click “Apply for a Grant” and select your grant type
6. Fully complete the accurate online application form
7. Print the issued affidavit and get it certified
8. Print, sign, and submit the bank payment authorization paperwork
9. Upload scanned documents needed as defined for your grant

What is SASSA Grant Eligibility Criteria for 2024?

To qualify for financial assistance:

1. Be a registered South African citizen or permanent resident with valid papers, including certain refugees, asylum seekers, or special permit holders
2. Currently reside within South Africa’s borders
3. Fall between ages 18-59
4. Have no employment or income
5. Not already receive other social grants for yourself
6. Not qualify for or collect unemployment insurance funds
7. Not receive money from the National Student Financial Aid Scheme or other education funding
8. Not benefit from additional COVID-19 government relief programs

These eligibility rules direct vital financial aid to unemployed South African residents facing hardship with no other assistance options.

When to Check SASSA Status In Person?

If after multiple status checks your application shows “in process” for over 2 weeks, you can visit a local SASSA office for updates. There is no need to go to headquarters. Provide your ID number, application date, and any documents to regional staff.

Be ready to explain details like when you submitted forms or transaction slips as proof. Ask why your application isn’t yet accepted or why the portal still says “in process”. With all information on hand, discuss any problems in-person, check if more details are needed for eligibility, and get clarity directly from SASSA personnel. Multiple questions can help understand delays facing your specific case.

While online options are easiest first steps, at times results stay unclear. An in-person status check delivers full transparency on any outstanding items, next requirements, or timing issues to resolve. Regional office teams have visibility into all processes and can accelerate detailed approvals. With all materials ready, staff can also submit urgent cases upwards for faster finalization.

What Does SASSA Grant Status Result Mean?

When you check your SASSA grant status, you may see different results. Here is what each status means and next steps to take:

• Alternative Income Identified – SASSA found you have another source of income on record. This means you do not qualify for the grant.
• Means Income Identified – SASSA determined your income from work or investments exceeds the threshold to be eligible. You do not qualify based on your level of income.
• Application Complete – You finished reapplying and your application will be reverified each month. Check your status regularly for the latest review.
• Bank Details Pending – SASSA received your application but you have not submitted your bank details yet. You need to provide your bank details to SASSA.
• Reapplication Pending – SASSA has not received an application from you yet. You need to apply for the grant on the SASSA website.
• Period Pending – There is a pending verification of your application by SASSA for the current period.
• Period Approved – The status indicates your application was approved for the current period. You will receive your SASSA payment for this period soon.
• Period Declined – Your application was declined for the current month only. You will receive your payment starting from the next payment month.

Checking your status and understanding the results is important to take any needed next steps.

What are the Potential Reasons for SASSA Payment Delays?

Although SASSA attempts to distribute approved grants within 7-14 days, delays beyond this timeline sometimes occur. Here are some common reasons payments may be held up:

• High Application Volumes – Large numbers of applications lead to lags in verifying details and validating eligibility.
• Public Holidays and Weekends – Payments stall with banks closed on non-business days.
• Technical Issues – Network outages, software failures or hardware problems could halt digital payments.
• Administrative Backlogs – Paperwork delays or data entry backlogs slow down processing.
• Lengthy Verification Checks – Confirming eligibility criteria for millions takes considerable time.
• Identity and Residency Validation – Cross-referencing applicant details with Home Affairs databases is time intensive.
• Income and Dependency Verification – Checking UIF, SARS, NSFAS and other records to confirm criteria.
• Eligibility Rule Compliance – Ensuring all criteria and legal requirements are met.

While SASSA works to pay out promptly, delays will occur given the large-scale complexities. Checking status often and being patient with external delays can help when facing payment hold ups.

What are the Common Reasons for SASSA Application Decline?

If your SASSA application gets rejected, some possible reasons include:

• Existing UIF income on record
• Already receiving NSFAS grants
• Incorrect personal details provided
• Incomplete supporting documentation
• Unmet dependency eligibility rules
• Issues with residency status
• Legal disqualifications
• Not meeting age requirements
• Mismatch in verification checks
• Processing errors
• Failed means testing

And speaking of SASSA Means Test, let’s talk about it!

What is the SASSA Means Test in 2024?

The South African Social Security Agency (SASSA) does a financial check called the SASSA Means Test. This test decides if you qualify for government assistance funds based on your money situation.

SASSA reviews all your income, assets, property, and more. Each grant type has limits your finances must fall under to pass. For example, your salary, pension payments, investments, and second houses get assessed.

You can deduct some costs like taxes, medical bills, or UIF payments. Giving SASSA full financial details helps them do a fair eligibility check. The test aims to use grant money only for citizens with urgent aid needs.

Knowing what income and assets SASSA checks is key to understand whether you may qualify. You must pass the means test first before finishing a SASSA grant or relief money application. Besides, you can also check whether you qualify or not via checking your Eligibility on our SASSA Means Test Calculator tool.

What Happens After You Submit an Application?

Once you submit an application for a SASSA grant, here is the typical process:

• Identity Verification – Your personal details are verified against Department of Home Affairs databases to confirm identity.
• Income and Dependency Checks – Your ID number is cross-referenced with UIF, SARS and NSFAS records to validate eligibility criteria.
• Eligibility Rules Review – Officials ensure your application meets all requirements and legal qualifications.
• Means Testing – Your financial situation is reviewed based on income, assets and employment status.
• Notification of Outcome – You receive communication on whether your application is approved or declined.
• Status Updates – Decline reasons are provided or next steps outlined if approved.
• Payment Processing – If approved, your information enters the payment processing system.
• Status Monitoring – Check application status regularly via online portal, SMS/WhatsApp alerts or calling the SASSA center.

Understanding the step-by-step process after submitting an application helps set proper expectations on timelines and stages involved in the review and approval process. Checking your status often is key.

How to Collect Approved SASSA Grant Funds?

If your SASSA grant application is approved, here are the main options to collect payment funds:

• Bank Account Deposit – Have the grant amount directly deposited into your bank account.
• Mobile Wallet Transfer – Use a mobile money service like M-Pesa to receive and transact funds.
• Cash Send E-Voucher – Redeem the SMS voucher code at Pick n Pay, Boxer, Shoprite, Usave, and others.

Important to note:
SASSA has announced that collecting grant payments in cash at Post Office locations will be phased out starting January 2024. By March 2024, these Post Office pay points will be fully phased out. Beneficiaries who previously collected funds at Post Office branches will need to switch to alternate payout options like bank deposits, mobile wallets or e-vouchers. Plan ahead as physical cash payouts will no longer be available at Post Office locations.

How to Set Up Bank Account Deposits for SASSA Grants?

To receive SASSA grants via bank account deposit:

• Open a new account at any major bank or post office.
• Or provide details for an existing bank account you already have.
• Obtain an Annexure C form to authorize bank payments.
• Have your bank complete and stamp the Annexure C form.
• Submit the finished form and account details to your nearest SASSA office.

What is SASSA Reconsideration and Appeal Process in 2024?

If your application gets declined, you can request an appeal or reconsideration by:

• Logging into your SASSA portal account.
• Navigating to the reconsideration request form.
• Providing additional details or contesting inaccurate information.
• Submitting the completed request form online.

This allows you to dispute the denial if you believe it was made in error based on incorrect or outdated information.

What Does, “SASSA Status Check Failed” Mean?

Checking your SASSA status and seeing “Failed” can be upsetting. Common reasons include incorrect personal details, incomplete applications, or technical issues. Ensure your ID number, phone number, and name are correct sometimes you end up having an error of “Invalid” phone number. Complete all sections and provide necessary documents like your ID book and proof of address. If it’s a technical glitch, try again later. If your application is rejected, you can appeal within 30 days. Visit the SASSA website to update information or check status. For help, contact the SASSA helpline at 0800 60 10 11 or visit your nearest office.

Is SASSA SRD R370 Grant Extended Till 2025?

Yes, authorities have extended the COVID-19 SRD relief grant program until March 2025 to continue assisting those still impacted. Beneficiaries are advised to check their status regularly to stay updated on any changes to disbursement timelines as the program continues. Staying informed ensures you receive entitled SRD grant funds during these pressing times.

What are the SASSA Office Operating Hours?

If you plan to visit SASSA branches, make sure to know their operational hours.

• Opening Time: 07:30 AM to 08:00 AM (Mon-Fri)
• Closing Time: 04:30 PM to 05:00 PM (Mon-Fri)

Offices Addresses

For further assistance, visit your local SASSA office. Here are the addresses for SASSA regional offices in each state of South Africa:

Eastern Cap:

Office	BKB Building, corner Fitzpatrick and Merino roads in East London (Quigney), 5200.
Private Bag	X9001 in Chislehurst East London 5200.
Email	[email protected]/[email protected]
Fax	043 707 6481/043 707 6487
Phone	043 707 6335/043 707 6300/043 707 6472
Working Hours	Monday to Friday (8 AM to 5 PM)

Gauteng:

Office	SASSA House, 501 Prodinsa building, Steve Biko Street and Pretorius Street, Pretoria.
Private Bag	Private bag X55662, Arcadia Pretoria 0083
Email	[email protected]
Fax	012 400 2257
Phone	012 400 2000
Working Hours	Monday to Friday (8 AM to 5 PM)

Free State:

Office	African Life Building 75 St Andrew Street Bloemfontein.
Private Bag	X20553, Bloemfontein, 9300.
Email	[email protected]
Fax	051 409 0862
Phone	051 410 8339 /051 410 0805/051 410 0804
Working Hours	Monday to Friday (8 AM to 5 PM)

KwaZulu-Natal:

Office	1 Bank Street, Pietermaritzburg, 3201.
Private Bag	X9146, Pietermaritzburg, 3201.
Email	[email protected]
Fax	033 846 9595
Phone	033 846 3300
Working Hours	Monday to Friday (7:30 AM to 4:30 PM)

Limpopo:

Office	Landros Mare Street Polokwane 0699.
Private Bag	X9677, Polokwane, 0700.
Email	[email protected]/[email protected]
Fax	015 291 7416
Phone	015 291 7509
Working Hours	Monday to Friday (8 AM to 5 PM)

North West:

Office	SASSA House University Drive Mmabatho 2735.
Private Bag	X44, Mmabatho, 2735.
Email	[email protected]
Fax	086 611 9740
Phone	018 388 4006
Working Hours	Monday to Friday (9 AM to 5 PM)

Mpumalanga:

Office	18, Ferreira Street Nelspruit Reserve, Mbombela Reserve, Mbombela 1200.
Private Bag	X11230, Nelspruit 1200
Email	[email protected]
Fax	013 754 9501
Phone	013 754 9428/013 754 9446/013 754 9380
Working Hours	Monday to Friday (8 AM to 5 PM)

Western Cape:

Office	Golden Acre, 9 Adderley St, CBD, Cape Town, 8001.
Private Bag	X9189, Cape Town, 8000.
Email	[email protected]
Phone	021 469 0235
Working Hours	Monday to Friday (8 AM to 5 PM)

Northern Cape:

Office	95 – 97 Du Toitspan Road Kimberley 8300
Private Bag	X6011, Kimberley, 830
Email	[email protected]
Fax	053 832 5225
Phone	053 802 4919
Working Hours	Monday to Friday (7:30 AM to 4 PM)

Frequently Asked Questions

Q: How can I check the status of my SASSA grant application using the USSD code?

To check your SASSA grant status via USSD, simply dial *134*7737# on your mobile phone, enter your ID number and registered phone number when prompted, and your current application status will be displayed instantly.

Q: What should I do if the SASSA Status Check tool shows my application as “Approved” but I haven’t received any payment?

If your application is approved but you haven’t received payment, first wait a few days as there can be delays. If the issue persists, contact your bank to inquire about any account issues, verify your correct mobile number with SASSA, or visit the nearest SASSA office.

Q: Can I apply for multiple SASSA grants simultaneously?

No, you cannot apply for multiple SASSA grants at the same time. Each grant has specific eligibility criteria, and you can only apply for one grant based on your individual circumstances.

Q4: How often should I check the status of my SASSA grant application?

It’s recommended to check your SASSA grant application status regularly, at least once a month, to stay updated on any changes or progress in the application process.

Q5: What documents are required when applying for a SASSA grant?

The required documents may vary depending on the grant type, but typically include a valid South African ID, proof of income (or lack thereof), proof of residence, and any other relevant supporting documents.

Q: Can I Change my Payment Method for receiving SASSA grant funds?

Yes, you can change your payment method from the current option (e.g., bank account, mobile wallet, or e-voucher) by submitting a request at your nearest SASSA office and providing the necessary details for the new payment method.

Q: How long does it typically take for a SASSA grant application to be processed?

The processing time for SASSA grant applications can vary, but it generally takes between 2-4 weeks for an application to be reviewed and a decision to be made, assuming all required documents are provided.

Q: What should I do if I disagree with the decision made on my SASSA grant application?

If you disagree with the decision made on your SASSA grant application, you have the right to request a reconsideration or appeal within a specified timeframe (typically 30 days). You can initiate this process through your SASSA online account or by visiting a local SASSA office.

Q: Can I check the status of my SASSA grant application on behalf of someone else?

No, due to privacy and security reasons, you can only check the status of your own SASSA grant application using your personal identification details.

Q: What is the purpose of the SASSA Means Test?

The SASSA Means Test is a financial assessment conducted to determine if an applicant’s income, assets, and overall financial situation fall within the eligibility criteria for receiving a specific SASSA grant.

Q: How can I update my contact information with SASSA?

To update your contact information with SASSA, you can visit your nearest SASSA office and provide your updated details, such as your mobile number or residential address, along with supporting documentation.

Q: What should I do if I Accidentally Provided Incorrect information on my SASSA Application?

If you provided incorrect information on your SASSA grant application, contact the nearest SASSA office immediately and request to make the necessary corrections. Providing accurate information is crucial for the proper assessment of your application.

Q: Can I check the status of my SASSA grant application online?

Yes, you can check the status of your SASSA grant application online by visiting the SASSA website and putting your credentials like ID Number and Phone Number.

Q: What is the significance of the SASSA Grant Payment Dates?

The SASSA grant payment dates indicate the specific dates on which different types of grants (e.g., older persons, disability, child support) are scheduled to be paid out on the start of each month. Knowing these dates helps beneficiaries plan accordingly.

Q: Can I receive SASSA grant payments if I am employed but earning a low income?

It depends on the specific grant and your individual circumstances. Some SASSA grants have income thresholds, and if your income falls below the specified limit, you may be eligible to receive the grant, even if you are employed.

Q: What should I do if I suspect fraudulent activity related to my SASSA grant application or payment?

If you suspect any fraudulent activity, report it immediately to SASSA by calling their fraud hotline or visiting the nearest SASSA office. Provide as many details as possible to assist with the investigation.

Q: Can I check the status of my SASSA grant application via WhatsApp?

Yes, SASSA offers a WhatsApp service where you can check the status of your grant application by sending a message to their dedicated WhatsApp number (082 046 8553) and following the prompts.

Q: What happens if my SASSA grant application is declined?

If your SASSA grant application is declined, you will receive a notification explaining the reason for the decision. You have the option to appeal or request a reconsideration by providing additional information or clarification within a specified timeframe.

Q: How can I ensure that my personal information remains secure when using the SASSA Status Check tool?

SASSA takes security seriously and implements measures to protect your personal information. Always use official SASSA channels, avoid sharing sensitive details over unsecured platforms, and report any suspected security breaches immediately.

Q: Is there a way to track the progress of my SASSA grant application beyond just checking the status?

While the SASSA Status Check tool provides an overview of your application status, you can visit your nearest SASSA office and speak with a representative for more detailed information on the progress of your application and any additional steps required.