How To Change SRD Phone Number Without Application ID in 2024?

Losing or not having access to your original Social Relief of Distress (SRD) grant application ID can make updating your phone number difficult. However, there are still options to change your SRD phone number even without your application ID by contacting South African Social Security Agency (SASSA) directly through their toll-free number, social media channels, or by visiting your local SASSA office.

With some patience and by providing key identifying details, SASSA can still verify applicants and process phone number changes using alternative information instead of the application ID.

This guide outlines the recommended procedures for changing your SRD grant phone number in 2024 when you don’t have your application ID.

How To Change SRD Phone Number Without Application ID?

The Social Relief of Distress (SRD) grant phone number can be updated without the application ID by contacting SASSA directly. Websites claiming easy online updates without ID verification should be avoided as SASSA requires identity confirmation to change applicant details.

So, now you might be thinking, “How To Change SRD Phone Number Without Application ID?, well, below are few ways.

Contact SASSA Directly

The most straightforward approach is to engage with SASSA directly through their official toll-free phone number or social media channels:

Call the SASSA Toll-Free Number

• Dial 0800 60 10 11 to reach the SASSA toll-free support number
• Select the “Update Details” option when prompted
• Provide your 13-digit South African ID number when asked
• Explain that you need to update your SRD grant phone number but do not have access to your application ID
• Verify your identity by providing additional information like your date of birth if requested
• Once verified, SASSA can then update your phone number in their system

Contact SASSA via Social Media

• Send a direct message to SASSA’s official Facebook or Twitter accounts
• Specify in the message that you need to change your SRD grant phone number
• Include your ID number and new phone number details
• Mention you don’t have access to your application ID
• A SASSA representative will follow up on your request

By communicating directly with SASSA through these official channels and providing key identifying information like your ID number, name, birth date, etc., they have alternative means to locate your SRD application and modify your phone number after verifying your identity.

Visit Your Local SASSA Office

Your nearest local SASSA office branch can also update your SRD grant phone number by:

• Scheduling an in-person appointment at your closest SASSA office branch
• Bringing your green, barcoded South African ID booklet
• Explaining to the SASSA officer that you need to update your phone number but don’t have your application ID
• Potentially verifying pieces of information like your name, address, birth date if requested
• Having the officer change your phone number in the SASSA system after confirming your identity

Meeting with a SASSA agent at the local office allows them to visually match your ID credentials against their database records to validate you as the legitimate grant claimant. Once confirmed, they can authorize and enact the phone number change on your SRD profile.

Have an Authorized Person Request It

If your original SRD application listed additional people as contacts or authorized users, they may be able to update your phone number on your behalf through SASSA’s online portal or mobile app by:

• Logging into their own SASSA account profile
• Selecting your SRD grant application
• Choosing to edit applicant details
• Overwriting the old number by entering the new phone number
• Submitting the change request

Anyone officially given access to manage your SRD grant details can amend certain information without requiring your application ID. This option saves you time from not having the ID to do it directly yourself.

Beware of Fraudulent Websites

Some questionable websites may falsely claim that for a small fee, they can easily change your SRD details or phone number without needing the application ID. These sites stating this are likely scams and should be avoided.

For example, some fraudulent sites wrongly state that you can simply:

• Go to the SASSA website and click “Update Your Contact Details”.
• Enter your ID number and original grant phone number
• Click “Submit” and provide a reason for changing your number
• Enter and confirm your new phone number

However, SASSA’s system requires your unique application ID to access your account and make any changes. Without your application ID, you cannot use SASSA’s online contact detail update function.

Therefore, websites offering easy phone number updates without any application ID or identity verification are fraudulent. Only use SASSA’s official communication channels and verified processes requiring ID validation to change your SRD grant details safely.

Persist to Successfully Update Your Number

Not having your application ID makes updating your SRD grant phone number more difficult, but not impossible. Persisting through SASSA’s different support channels provides alternative options to still change it by:

• Calling SASSA’s toll-free number
• Contacting SASSA via social media
• Visiting your nearest SASSA office branch
• Having an authorized person request it

While inconvenient without your application ID, confirming your identity allows SASSA to process your phone number change across these channels. Follow official procedures and avoid scams offering easy updates without verification. With some patience, you can successfully update your SRD phone number, even without your application ID.