SASSA Contact Number & Details [2024]

Are you a South African citizen receiving a grant from the Social Security Agency (SASSA)? Or maybe you have applied for assistance and need to follow up on your application status? Whatever your situation, it’s important to know how to get in touch with SASSA for questions, updates or reporting issues.

This guide provides all the contact information you need for SASSA’s national and provincial offices across South Africa. We’ll explain what each contact number and email is used for, so you can reach the right place for efficient assistance. Let’s dive in!

SASSA Contact Number & Details

First up are the contact details for SASSA’s national head office in Pretoria:

What are the SASSA HEAD OFFICE Contact Details?

SASSA HOUSE
501 Prodinsa Building, Cnr Beatrix and Pretorius Street, Pretoria
Private Bag X55662, Arcadia, Pretoria, 0083
0800 60 10 11 or 012 400 2322

[email protected]
www.sassa.gov.za

The toll-free number 0800 60 10 11 is the main hotline you can call for general grant inquiries and information across South Africa. Some examples of what this line assists with:

• Finding out grant payout dates
• Checking qualifying criteria for grants
• Getting district office addresses and numbers
• Following up on the status of your application
• Reporting suspected fraud or corruption

This main line is available to call from a landline free of charge. But be aware that calling from a mobile/cell phone may result in additional costs.

For more specific queries related to existing grants, you can also email [email protected] or visit the website www.sassa.gov.za.

SASSA Offices Near You

You can use these provincial office contacts for any grant or application issues specific to that region. The phone numbers and emails allow you to reach the right teams for your local concerns.

Reporting Fraud or Corruption

SASSA takes fraud and corruption very seriously. If you suspect any fraudulent or corrupt activities related to social grants, it is your responsibility to report it.

You can report suspected SASSA fraud or corruption by calling the SASSA grants fraud hotline on 0800 60 10 11. This is the same toll-free number as the national inquiry line.

Be sure to provide as many details as possible about the suspected fraudulent activities when making your report. This allows SASSA to properly investigate the issue.

Get Assistance for Your SASSA Grants

Whichever way you need to contact SASSA – whether calling, emailing, or visiting an office – the contacts in this guide ensure you can get prompt and proper assistance.

From general grant inquiries and qualifying criteria to application follow-ups and reporting fraud, SASSA has communication channels to help with all your questions and concerns regarding social grants and services.

Don’t stay in the dark about your grant payments and status. Use these SASSA contact numbers and details to get the information and support you need. Your social relief is just a call, email or visit away.

SASSA Contact Numbers and Availability

You can call the SASSA contact number from Monday to Friday, between 07:30 am and 4:00 pm. The number is 0800 60 10 11 and it’s toll-free, so you won’t be charged for calling. This makes it easy for everyone in South Africa to reach SASSA, even if they don’t have a lot of money.

SASSA Call Center Language Support

SASSA understands that people speak different languages. When you call the SASSA number, you can get help in many languages like English, isiZulu, isiXhosa, Afrikaans, Sepedi, Sesotho, Setswana, siSwati, Xitsonga, Tshivenda, and isiNdebele. This way, everyone can speak in the language they are most comfortable with.

SASSA Enquiries Email Address

If you prefer to write, you can email SASSA at [email protected]. This is the official email for sending questions, concerns, and requests for help. You can also find email addresses for different regions in the provided table.

SASSA Head Office in Pretoria

Address:
501 Pretorius St, Arcadia, Pretoria, 0007, South Africa
Phone: +27 12 400 2000

Using the SASSA contact number and email address gives you access to the help you need for social grants in South Africa. These contact methods ensure SASSA can support you effectively. Always be patient, give accurate information, and keep records of your calls or emails for a smoother experience.